Shipping & Delivery

Once your order is placed, our team carefully prepares it for dispatch.
Orders are typically processed within 1 to 3 business days. Orders placed on weekends or public holidays may be processed on the following business day.
During new collection launches, promotional periods, or high demand, processing times may be slightly longer.

Delivery times depend on your location and the shipping method available for your order.
Estimated delivery information may be provided during checkout. Please note that delivery dates are estimates and may occasionally be affected by circumstances beyond our control.

Shipping costs are calculated based on your delivery location and order details.
Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

Once your order has been dispatched, you may receive a shipping confirmation with tracking information, where available.
Please allow some time for tracking details to become active after your order has been shipped.

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CHLIDÈ may offer shipping to selected international destinations.
International delivery times may vary depending on the destination and local customs procedures. Any applicable customs duties, taxes, or import charges may be the responsibility of the customer, unless otherwise stated during checkout.

Please ensure that your delivery address and contact information are correct before completing your order.
CHLIDÈ cannot guarantee changes once an order has been processed or dispatched. We are not responsible for delays or delivery issues caused by incorrect or incomplete information provided at checkout.

While we work with reliable shipping partners, occasional delays can occur due to:

• Customs procedures


• Weather conditions


• Public holidays


• Courier delays


• High order volumes

If your order experiences a significant delay, our customer care team will be happy to assist you.

If you have any questions about shipping or delivery, please contact us through our Contact Us page.